{"id":1067,"date":"2026-04-10T22:22:53","date_gmt":"2026-04-10T22:22:53","guid":{"rendered":"https:\/\/www.repairshopsolutions.com\/about\/?post_type=resources&#038;p=1067"},"modified":"2026-04-10T22:22:55","modified_gmt":"2026-04-10T22:22:55","slug":"making-mileage-mandatory","status":"publish","type":"resources","link":"https:\/\/www.repairshopsolutions.com\/about\/resources\/making-mileage-mandatory\/","title":{"rendered":"DVI &#8211; Making Mileage Mandatory"},"content":{"rendered":"\n<p>We&#8217;ve seen many shops that don&#8217;t include mileage on invoices and inspection reports, which makes it hard to have a meaningful conversation with customers and recommend items without knowing their car&#8217;s mileage. Forget legalities of getting it on the paperwork; it should be the first thing you look at, so you&#8217;re not guessing on potential maintenance work. I can&#8217;t tell you how many inspections I see where items are recommended by &#8220;age or mileage,&#8221; and there&#8217;s no mileage on the inspection.\u00a0<\/p>\n\n\n\n<p>When a Tech <a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/starting-a-new-inspection\/\">starts an inspection<\/a>, the mileage is pulled from the repair order, and in the new inspection list, you can see whether it has mileage. If it does not, the Tech can update that as they create the inspection, or while they&#8217;re inspecting the vehicle. By default, a Tech does not have to enter mileage. But you can change that by editing the templates that you want to require mileage on. Under Settings\/Template Setup, choose to edit the template you want to change and select the Require odometer reading option:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"467\" height=\"651\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-28.png\" alt=\"This image shows where to check the option to make mileage mandatory on a checklist\" class=\"wp-image-1805\" srcset=\"\/about\/wp-content\/uploads\/2025\/08\/image-28.png 467w, \/about\/wp-content\/uploads\/2025\/08\/image-28-215x300.png 215w\" sizes=\"auto, (max-width: 467px) 100vw, 467px\" \/><\/figure>\n\n\n\n<p>When the Tech is performing the inspection, they will be required to either enter an odometer reading or give a reason that it cannot be entered as shown here:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"377\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-29.png\" alt=\"This image shows where the user must enter a milege, or explain why it can't be read when the system is set to mandatory mileage entry\" class=\"wp-image-1806\" srcset=\"\/about\/wp-content\/uploads\/2025\/08\/image-29.png 625w, \/about\/wp-content\/uploads\/2025\/08\/image-29-300x181.png 300w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/figure>\n\n\n\n<p>We hope this upgrade will help you get better inspections delivered to your customers and ensure transparency in your recommendations. As always, feel free to call or message us with any questions!<\/p>\n","protected":false},"template":"","class_list":["post-1067","resources","type-resources","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>DVI - Making Mileage Mandatory - Repair Shop Solutions - Digital Vehicle Inspection Software<\/title>\n<meta name=\"description\" content=\"Understand the importance of making mileage mandatory on invoices to enhance communication and service recommendations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/making-mileage-mandatory\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DVI - Making Mileage Mandatory\" \/>\n<meta property=\"og:description\" content=\"Understand the importance of making mileage mandatory on invoices to enhance communication and service recommendations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/making-mileage-mandatory\/\" \/>\n<meta property=\"og:site_name\" content=\"Repair Shop Solutions - Digital Vehicle Inspection Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RepairShopSolutions\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-10T22:22:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.repairshopsolutions.com\/about\/wp-content\/uploads\/2024\/03\/cropped-cropped-rss-logo-small-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/making-mileage-mandatory\\\/\",\"url\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/making-mileage-mandatory\\\/\",\"name\":\"DVI - Making Mileage Mandatory - Repair Shop Solutions - Digital Vehicle Inspection Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/#website\"},\"datePublished\":\"2026-04-10T22:22:53+00:00\",\"dateModified\":\"2026-04-10T22:22:55+00:00\",\"description\":\"Understand the importance of making mileage mandatory on invoices to enhance communication and service recommendations.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/making-mileage-mandatory\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/making-mileage-mandatory\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/making-mileage-mandatory\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help Pages\",\"item\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/help\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"DVI &#8211; 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