{"id":1085,"date":"2025-08-20T18:24:07","date_gmt":"2025-08-20T18:24:07","guid":{"rendered":"https:\/\/www.repairshopsolutions.com\/about\/?post_type=resources&#038;p=1085"},"modified":"2026-01-13T21:44:52","modified_gmt":"2026-01-13T21:44:52","slug":"working-with-contacts","status":"publish","type":"resources","link":"https:\/\/www.repairshopsolutions.com\/about\/resources\/working-with-contacts\/","title":{"rendered":"Working with Contacts"},"content":{"rendered":"\n<p>(<a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/rss-texting-help-pages\/\">back<\/a>)<\/p>\n\n\n\n<p>Now that you&#8217;ve had a look around the texting application, let&#8217;s take a look at some of the other functions. In this article, we&#8217;ll show you how to edit contacts as needed easily.<\/p>\n\n\n\n<p>You may occasionally get a message from a number that&#8217;s not in your contact list. If so, it will show the customer&#8217;s name as &#8220;<strong><u>Unknown Number<\/u><\/strong>&#8220;. If that should happen, or you want to quickly fix a name or add a vehicle, just roll your mouse over the contact name and click on the pencil (edit) icon to open the edit window.<\/p>\n\n\n\n<p>From there, you can correct spelling, fix phone numbers, remove them, or add\/edit the vehicles that may belong to that customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"407\" height=\"178\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-17.png\" alt=\"\" class=\"wp-image-1137\" srcset=\"\/about\/wp-content\/uploads\/2025\/08\/image-17.png 407w, \/about\/wp-content\/uploads\/2025\/08\/image-17-300x131.png 300w\" sizes=\"auto, (max-width: 407px) 100vw, 407px\" \/><\/figure>\n\n\n\n<p>If you find you have duplicate contacts or need to edit a few, that can all be done from the &#8220;Contacts&#8221; screen available on the left side menu. There&#8217;s more info on that&nbsp;<a href=\"https:\/\/help.repairshopsolutions.com\/hc\/en-us\/articles\/20424495657491\">here<\/a>.<\/p>\n\n\n\n<p>(<a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/rss-texting-help-pages\/\">back<\/a>)<\/p>\n","protected":false},"template":"","class_list":["post-1085","resources","type-resources","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Working with Contacts - Repair Shop Solutions - Digital Vehicle Inspection Software<\/title>\n<meta name=\"description\" content=\"Learn how to easily edit contacts in your texting application. 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