{"id":1088,"date":"2025-08-20T18:25:37","date_gmt":"2025-08-20T18:25:37","guid":{"rendered":"https:\/\/www.repairshopsolutions.com\/about\/?post_type=resources&#038;p=1088"},"modified":"2026-01-13T21:36:09","modified_gmt":"2026-01-13T21:36:09","slug":"scheduled-messages","status":"publish","type":"resources","link":"https:\/\/www.repairshopsolutions.com\/about\/resources\/scheduled-messages\/","title":{"rendered":"Scheduled Messages"},"content":{"rendered":"\n<p>(<a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/rss-texting-help-pages\/\">back<\/a>)<\/p>\n\n\n\n<p><strong>Working with Scheduled Text Messages<\/strong>:<\/p>\n\n\n\n<p>In the upper right corner of your home screen, you may see a red number hovering over the schedule icon. That is an indicator of how many messages you have scheduled to be delivered in the future.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"97\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-12.png\" alt=\"\" class=\"wp-image-1130\"\/><\/figure>\n\n\n\n<p>Clicking that red number will bring up the\u00a0<strong>Scheduled Message<\/strong>\u00a0list. Same screen as selecting the\u00a0<strong>Scheduled Messages<\/strong>\u00a0option from the main menu. It will show you a list of all messages ready to be sent, with the following message to be sent at the top of the list. You can sort by any of the columns.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-14-1024x477.png\" alt=\"\" class=\"wp-image-1132\" srcset=\"\/about\/wp-content\/uploads\/2025\/08\/image-14-1024x477.png 1024w, \/about\/wp-content\/uploads\/2025\/08\/image-14-300x140.png 300w, \/about\/wp-content\/uploads\/2025\/08\/image-14-768x358.png 768w, \/about\/wp-content\/uploads\/2025\/08\/image-14.png 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can edit or cancel any of these messages. They are all scheduled to go out at your shop&#8217;s default time (from the settings menu). I used to check this at the end of every week to ensure I wasn&#8217;t sending reminders to someone who had visited just a few weeks prior. You can edit the message, time, or date, or delete it altogether.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Suppose you see numbers attached to a customer&#8217;s initials in the Conversation section, indicating that that many messages are scheduled for that person. Again, clicking the number will bring up the expected message list, but will only show messages being sent to that customer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"405\" src=\"\/about\/wp-content\/uploads\/2025\/08\/image-15.png\" alt=\"\" class=\"wp-image-1133\" srcset=\"\/about\/wp-content\/uploads\/2025\/08\/image-15.png 414w, \/about\/wp-content\/uploads\/2025\/08\/image-15-300x293.png 300w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/figure>\n\n\n\n<p>(<a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/rss-texting-help-pages\/\">back<\/a>)<\/p>\n","protected":false},"template":"","class_list":["post-1088","resources","type-resources","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Scheduled Messages - Repair Shop Solutions - Digital Vehicle Inspection Software<\/title>\n<meta name=\"description\" content=\"Learn how to manage Scheduled Messages and keep track of your future text deliveries with ease.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/scheduled-messages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scheduled Messages\" \/>\n<meta property=\"og:description\" content=\"Learn how to manage Scheduled Messages and keep track of your future text deliveries with ease.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/scheduled-messages\/\" \/>\n<meta property=\"og:site_name\" content=\"Repair Shop Solutions - Digital Vehicle Inspection Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RepairShopSolutions\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T21:36:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.repairshopsolutions.com\/about\/wp-content\/uploads\/2024\/03\/cropped-cropped-rss-logo-small-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/scheduled-messages\\\/\",\"url\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/scheduled-messages\\\/\",\"name\":\"Scheduled Messages - 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