![\"\"](\"\/about\/wp-content\/uploads\/2026\/06\/image.png\")
<\/figure>\n\n\n\nFrom the settings screen, select the settings tab and then check the option for “Enable Overview Video”<\/p>\n\n\n\n Once you have enabled that and saved the changes, every checklist will include a new category for adding an Overview Video.<\/p>\n\n\n\n When you add a video here, it will be used only for this one inspection and will replace the vehicle’s top image with the video. The next time the vehicle comes in, the default will be to use an existing vehicle photo unless you take a new video.<\/p>\n\n\n\n Practice makes perfect. Make sure you review your video before sending it off to the customer. The idea is pretty powerful, but can be ruined quickly by background discussions, language, loud radio music, etc. We recommend using the app “CapCut” to edit your videos before sending them. Check the Apple or Android stores for the app.<\/p>\n\n\n\n Our system is designed to accept video up to 1GB (1024MB), but there are special considerations to make this go smoothly. Here are our recommended requirements for uploading large video files: You can use:<\/strong><\/p>\n\n\n\n Important recommendations:<\/strong><\/p>\n<\/blockquote>\n\n\n\n Video size:<\/strong> Recommended video format:<\/strong> Always follow a script. Here’s a sample:<\/p>\n\n\n\n \u201cGood morning, Bob! This is Kevin over at Downtown Motors, and I wanted to give you a quick overview of your 2021 Chevrolet Malibu while it’s in the shop today.<\/p>\n\n\n\n First off, thank you for bringing it in. We\u2019ve completed the oil service portion of your visit and also inspected the brake system to address the squeal you mentioned when coming to a stop.<\/p>\n\n\n\n As part of your digital inspection, we checked the condition of the brake pads and rotors, looked for uneven wear, and reviewed the surrounding brake components to ensure everything is operating safely and smoothly.<\/p>\n\n\n\n We also performed a full multi-point inspection on the vehicle, including the tires, battery, fluid levels, filters, suspension components, and other key systems. Overall, your Malibu is in very nice shape and appears to have been well-maintained.<\/p>\n\n\n\n As you continue through the inspection report, you\u2019ll see photos and notes from our technician so you can clearly see what we\u2019re seeing out in the shop. If there are any recommendations, we\u2019ll explain what needs attention now, what may need monitoring later, and answer any questions you may have along the way.<\/p>\n\n\n\n Here at Downtown Motors, we want to make vehicle maintenance easy, transparent, and stress-free.<\/p>\n\n\n\n We appreciate the opportunity to take care of your Malibu today, Bob, and please let us know if there\u2019s anything else we can help with.\u201d<\/p>\n\n\n\n![\"\"](\"\/about\/wp-content\/uploads\/2026\/06\/image-1.png\")
<\/figure>\n\n\n\n![\"\"](\"\/about\/wp-content\/uploads\/2026\/06\/image-2-1024x315.png\")
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To upload large videos successfully, we recommend using an updated phone, tablet, or computer with a strong internet connection.<\/p>\n\n\n\n\n
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Large videos up to 1 GB can be uploaded on supported devices and browsers.
On older devices or browsers, very large videos may fail. If that happens, try another browser, another device, or a more stable Wi-Fi connection.<\/p>\n\n\n\n
MP4 video.<\/p>\n\n\n\n
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