{"id":2207,"date":"2026-06-30T00:53:26","date_gmt":"2026-06-30T00:53:26","guid":{"rendered":"https:\/\/www.repairshopsolutions.com\/about\/?post_type=resources&#038;p=2207"},"modified":"2026-09-20T17:34:14","modified_gmt":"2026-09-20T17:34:14","slug":"dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report","status":"publish","type":"resources","link":"https:\/\/www.repairshopsolutions.com\/about\/resources\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\/","title":{"rendered":"DVI &#8211; Limit the Number of Days a Customer Can View Their Digital Inspection Report"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When you <a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/send-the-inspection-via-text-message\/\">text your customer their inspection<\/a>, you can limit how many days they can view it. The reasoning behind this is simple: maybe you don&#8217;t want them to use it to shop around for services, or maybe you want to force them to call you for the report. Or, maybe you want to leave it available for them in the distant future. The choice is yours. To set a default number of days, go to Settings\/Shop Settings, and on the settings tab, there is an option to disable the report after X days. Simply add your number and save the changes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1020\" src=\"\/about\/wp-content\/uploads\/2026\/06\/image-6-1024x1020.png\" alt=\"Shop settings option to limit the number of days a customer can view their DVI report\" class=\"wp-image-2208\" style=\"aspect-ratio:1.0039403163457767\" srcset=\"\/about\/wp-content\/uploads\/2026\/06\/image-6-1024x1020.png 1024w, \/about\/wp-content\/uploads\/2026\/06\/image-6-300x300.png 300w, \/about\/wp-content\/uploads\/2026\/06\/image-6-150x150.png 150w, \/about\/wp-content\/uploads\/2026\/06\/image-6-768x765.png 768w, \/about\/wp-content\/uploads\/2026\/06\/image-6.png 1095w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can also immediately revoke access to a texted report if the customer has declined your offers and you want to prevent them from showing the report to your competition and shopping for price. In the same form you <a href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/send-the-inspection-via-text-message\/\">send the customer the texted report<\/a>, there&#8217;s an option to disable the report immediately. If you opt for that, the customer will no longer be able to access the report; it will appear as an expired link.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"355\" src=\"\/about\/wp-content\/uploads\/2026\/06\/image-7.png\" alt=\"Option to immediately disable a customer's access to a texted inspection report\" class=\"wp-image-2209\" srcset=\"\/about\/wp-content\/uploads\/2026\/06\/image-7.png 370w, \/about\/wp-content\/uploads\/2026\/06\/image-7-300x288.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"template":"","class_list":["post-2207","resources","type-resources","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Limit How Long a Customer Can View Their Inspection<\/title>\n<meta name=\"description\" content=\"Set a default expiration for texted inspection reports, or revoke a customer&#039;s access immediately, from DVI&#039;s shop settings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Limit How Long a Customer Can View Their Inspection\" \/>\n<meta property=\"og:description\" content=\"Gain control over your customer\u2019s experience by limiting how long a customer can view their inspection report. Discover the settings now!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repairshopsolutions.com\/about\/resources\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\/\" \/>\n<meta property=\"og:site_name\" content=\"Repair Shop Solutions - Digital Vehicle Inspection Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RepairShopSolutions\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-20T17:34:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.repairshopsolutions.com\/about\/wp-content\/uploads\/2024\/03\/cropped-cropped-rss-logo-small-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"DVI - Limit the Number of Days a Customer Can View Their Digital Inspection Report\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\\\/\",\"url\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\\\/\",\"name\":\"Limit How Long a Customer Can View Their Inspection\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/#website\"},\"datePublished\":\"2026-06-30T00:53:26+00:00\",\"dateModified\":\"2026-09-20T17:34:14+00:00\",\"description\":\"Set a default expiration for texted inspection reports, or revoke a customer's access immediately, from DVI's shop settings.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/resources\\\/dvi-limit-the-number-of-days-a-customer-can-view-their-digital-inspection-report\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help Pages\",\"item\":\"https:\\\/\\\/www.repairshopsolutions.com\\\/about\\\/help\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"DVI &#8211; 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