Vehicle Inspection Software:

It takes a lot for me to endorse a product, but today I was fortunate to sit in on a webinar where I learned about Repair Shop Solutions, a vehicle multipoint inspection process that blows the doors off anything I have seen in the past.  My only regret, why didn’t I think of this! 
Joe Marconi -



For a sample of one of our finished inspections - CLICK HERE

Quick Highlights:

One of the most important tools used in the auto repair business is a vehicle inspection.  The inspection is used to validate needed work and explore other items that may need attention.

The mechanics inspection allows the shop to determine the vehicles condition and advise the customer of needed repairs and maintenance.  If the customer chooses to follow the mechanics recommendations found during the inspection, we can lessen the chance of breakdown, increase reliability and help retain the vehicles resale value.

Management trainers across the country preach that the mechanics should do a "Good" and “Thorough” inspection, which means that all items are checked thoroughly and not just skimmed over.  However, there has never been a good way to check to see that the inspections were good and thorough without going over them a second time with another employee.

Typically, a mechanic is asked to do an inspection on every oil change service and sometimes on new customers to establish a “baseline” of the vehicles condition.  In most cases, the inspection is a sheet of paper, sometimes a two part form that is handed to the mechanic and returned to the service writer filled out.  It usually consists of check marks noting items are ok, marginal or needs attention.  There will normally be a few handwritten notes from the mechanic as well.

Problems with this type of inspection:


Shop Owners and Managers have the ability to create from scratch several different inspections, or use a pre-populated template to get started.  Available inspections could be anything from a simple 15 item "Courtesy Inspection", "35 Point Inspection" done with most services, to a "Comprehensive Inspection" with 150 items listed.

During a normal process, either the Technician will start a new inspection from scratch or the Service Advisor can start one and assign it to a specific Tech.  Once the inspection has been performed at the workstation, it can be printed, emailed or saved to a hard drive locally.

Product Features:

Here's a quick overview of our process:


Our patented reports are available to help you manage your inspection process and insure your customers are getting a "Good/Honest" inspection everytime.  The Mechanics Performance report shows you how many inspections were done by each tech, how many times they recommended each service and their percentages of recommendation rates.  It allows a shop manager to easily identify habits that lead to lost sales or over selling. Here's a sample:

And a quick video:


Our patented "RO Completion" report allows managers to see in real time unsold work, sales percentages from the inspection processes and it quickly shows what each mechanics average repair order is worth.  This report also helps identify service advisor habits by showing an advisor that may be selling a higher percentage of work for one mechanic and a lower one for another mechanic.  this can help identify when an advisor does not believe in a mechanics recommendations.

Here's a quick video of the RO Completion Report: