Testimonials Backup December 2024
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"I've been with a company that's used RSS for several years now, and the impact it's made on our business at our existing shops and new members of the fold has been night and day. Customers love the visual evidence we can bring to the table, be it picture or video, and it gives them peace of mind to see that the parts we're recommending to replace are genuinely in need of repair. I'd absolutely recommend the service to anyone outside of town; I'd love to be the only one around with this fantastic tool!"
"RSS has helped us immensely increase value in selling jobs during our courtesy inspections. The ability to take pics and remotely send the inspections with photos attached is the reason our techs are still busy with work in this slow time. The value it builds being able to show the customer what we are selling them has increased our sell through rate on our recommendations by over 100%! We are so happy to work with this company and look forward to what the future holds!!!"
"Our company has developed a reputation over the years for being a trusted and experienced auto repair facility. With the use of the RSS Digital Vehicle Inspection, our success has been even greater. Our clients love being able to see pictures and videos of the status of their vehicle. The sales process has transformed and the platform guarantees a thorough and complete inspection report by the technician to be provided to the client. This tool will be utilized for years to come. RSS is necessary for building and sustaining client relations in the modern automotive service industry."
"RSS has given us the tools to empower our customers to make informed decisions around repairing and maintaining their vehicles. Communication from technician to service advisor to client has improved by leaps and bounds, and this has resulted in better rapport and trust with our clients. Thank you Scott and the RSS team!"
"RSS has come a long way since I last used it a few years ago. Everyone just loves the ability to take pictures; the proof is definitely in the pudding! RSS has just about everything we need to fully inform customers about their vehicle repair needs. Spell check and capitalization check help keep communications looking clean, professional, and super easy to understand for anyone. And best of all, it has helped numerous times to prevent arguments between customers and our staff when it comes to any issues/concerns! I don't want to use any other program; keep up the great work!"
"RSS has significantly improved the inspection criteria of vehicles. It also allows customers a peace of mind when visually being able to see things that have been corrected with the vehicle they are purchasing. Great product."
"RSS has increased my productivity in the shop more than I could have ever realized without using it first. But more importantly it has increased my credibility with every customer and earned me both lifetime customers as well as new referrals from those lifetime customers.:
"RSS has completely changed the way we advise our customers. It helps our shop show our customer base that we are committed to being transparent throughout the whole process, start to finish. They see what our technicians see. The features RSS provide are very useful tools in getting information to the customer as quickly as possible. 5 Stars!"
The utilization of RSS has proven to be extremely valuable for both our shop and customers. It facilitates seamless documentation of the technician's findings, and the inclusion of photos and videos has been well-received by our customers. This has resulted in an increased appreciation for the work being performed by our automotive repair shops.
I am thrilled to share my testimonial for Repair Shop Solutions, the automotive cloud-based inspection software that has truly transformed our repair shop operations. Repair Shop Solutions simplifies inspections with its intuitive interface, making it easy for our team to document and share findings. The detailed reports enhance transparency and enable us to educate customers about their vehicle's condition. Moreover, Repair Shop Solutions seamlessly integrates with shop management software, providing a comprehensive solution for our business needs. This feature enhances operational efficiency, eliminating the need for multiple disparate systems. In conclusion, Repair Shop Solutions is an indispensable asset, boosting efficiency and providing seamless integration for a more streamlined workflow. I highly recommend it to any automotive repair business seeking top-notch service and advanced operational capabilities.
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