By Scott Osborn – ASE Master Technician, Author of “Making Smart Choices“. Scott is an ASE Master Tech with 50+ years of experience helping shops grow through better communication. As an ASE-certified Master Technician with over 50 years in the automotive industry, I’ve seen the same struggle in countless shops: the “stagnant ARO.” If your Average Repair […]
By Scott Osborn – ASE Master Technician, Author of “Making Smart Choices“. Scott is an ASE Master Tech with 50+ years of experience helping shops grow through better communication. Most shop owners run their business based on their “gut.” But the most profitable shops do something different: they track their numbers every single day. If you own […]