RSS DVI Help Articles

We hope these are able to answer questions you have and help you take advantage of our many options. If you still have issues, you can click the Help button in the lower right corner of the screen in RSS DVI.

Quick Overview
1. Quick Laarn for Technicians
2. Quick Learn for Owners/Managers/Advisors

Initial Setup
1. Adding users – Need to add or remove an employee?
2. Setting up a tablet/phone – No app to download, but here’s how you can add us to the homescreen
3. Who we integrate with – Shop management companies that we integrate with
4. Getting integrated – Set up an appointment to get your integration setup
5. Understanding the home page/status column – The status column is your go-to to see what’s going on
6. Auditing an inspection – The number one thing you should do on EVERY inspection.
7. Getting help

Using RSS
1. Start a new inspection – First steps
2. Understanding the Home Page/Status – A simple look at how the shop is doing
3. Search for a previous inspection – You have history of every inspection
4. Auditing an inspection – Here’s your chance to really make your shop stand out
5. Text the inspection to a customer – Always!
6. Deleting an inspection – Just in case
7. Copy info from previous inspections – Start a new inspection with details from the last one included

Working with Users
1. Adding users – Basic setup of new users
2. Delete an employee – Just in case
3. Change my username/password – You have options
4. Employee Bio – Add this to the texted inspections for a more professional look

Working with templates
1. Template basics – Understand how it works
2. Make changes to a task – (this article is being updated)
3. Make changes to a template – When you decide to make changes

Auditing
1. Auditing the inspection before you send it to the customer

Features
1. Enhancement requests
2. Add photos from my phone when I’m on a desktop PC – (this article is being updated)
3. Use the “Bold Only” feature
4. Make images “Sticky” so they show every time
5. Internal Tasks
6. Copy info from previous inspections
7. Make mileage mandatory
8. Using AI to clean up your recommendations – (this article is being updated)